FAQ
Official FAQ for AD786 website visitors and app users.
Frequently Asked Questions
Quick answers to common questions. For step-by-step instructions, visit Guides.
How do I download AD786 safely?
Use the official download button on the Home page and follow the Android/iOS guide in Guides.
Why can’t I install the APK on Android?
Android may block unknown sources. Enable installation for this file from trusted sources, then retry.
How do I create an account?
Open the app, tap Register/Sign Up, complete verification, and sign in.
How do I reset my password?
Use 'Forgot password' on the login screen and follow verification steps.
How do top ups work?
Go to Wallet → Top up/Deposit, choose a method, enter amount, and confirm.
How do withdrawals work?
Go to Wallet → Withdraw, enter amount/details, then track status. If pending too long, contact support.
Where can I see bonuses and rewards?
Check Promotions/Rewards inside the app. Eligible items can be claimed from there.
How do I contact support?
Use the Contact page on this website and choose the official channel.